Dear Customers,

As COVID-19 continues to spread, there’s nothing more important to us than the well-being of our customers and employees. We are diligently following government guidance and best practices from the California Department of Public Health, amongst others.

We are planned and prepared in the best way we can to continue to provide you with the service levels you expect during what is clearly a difficult time.

At James Cox & Sons, we have put in place a solid working from home plan which allows our teams to operate remotely with minimal interruption. We have been using a number of “apps” and technological solutions that have helped our communication channels for some time. Our service and support engineers can provide effective Remote support that allows us to fix many issues on your computer, and testing equipment.

For all inquiries please email us at

We understand that it isn’t ‘business as usual’, however we want to assure you that we shall always do our utmost to minimise any impact on our customers. Thank you for your understanding and support, which we greatly value.

Lastly, please take good care of yourself and your loved ones. Stay safe. Stay healthy. Be patient and kind. There is no better time to strengthen our bonds, to help each other through this storm, and come out the other side stronger.

Thank you for your patience and support at this time.

James Cox & Sons Team