Premium Care

THE BENEFITS OF COX & SONS PREMIUM CARE SERVICE AND MAINTENANCE CONTRACT

  • All work is undertaken by trained engineers skilled in the installation, maintenance and repair of testing equipment
  • All work is covered under the warranty*
  • Only OEM parts will be used
  • Implementation of effective maintenance regimes
  • The risk of unforeseen maintenance costs greatly reduced
  • Early warning of potential problems
  • Increased equipment life and residual values
  • Rapid response guaranteed with priority service
  • Reduction of testing downtime
  • Protection of your investment
  • Facilitation of budgeting and record keeping

* Parts extra

COX & SONS PREMIUM CARE SERVICE AND MAINTENANCE AGREEMENT INCLUDES

  • Same working day responseCalibration-300x168
  • Priority remote support for issues and technical queries
  • Annual preventative service planned at your convenience
  • Full access to the Cox & Sons knowledge database via a trained technician
  • Free of charge call outs**
  • 10% discount on parts
  • First 125 miles radius included as standard

** Machine misuse, internal IT problems and standard calibrations are not included under this agreement, these issues will be charged separately