Premium Care
THE BENEFITS OF COX & SONS PREMIUM CARE SERVICE AND MAINTENANCE CONTRACT
- All work is undertaken by trained engineers skilled in the installation, maintenance and repair of testing equipment
- All work is covered under the warranty*
- Only OEM parts will be used
- Implementation of effective maintenance regimes
- The risk of unforeseen maintenance costs greatly reduced
- Early warning of potential problems
- Increased equipment life and residual values
- Rapid response guaranteed with priority service
- Reduction of testing downtime
- Protection of your investment
- Facilitation of budgeting and record keeping
* Parts extra
COX & SONS PREMIUM CARE SERVICE AND MAINTENANCE AGREEMENT INCLUDES
- Same working day response
- Priority remote support for issues and technical queries
- Annual preventative service planned at your convenience
- Full access to the Cox & Sons knowledge database via a trained technician
- Free of charge call outs**
- 10% discount on parts
- First 125 miles radius included as standard
** Machine misuse, internal IT problems and standard calibrations are not included under this agreement, these issues will be charged separately